FAQ

We curate a thoughtful collection of high-quality bathroom essentials including:

• Plush bamboo cotton bath towels
• Sleek bathroom hardware
• Space-defining mirrors
• Functional bathroom accessories
• Comfortable bathroom rugs and mats

Each product is selected for its blend of aesthetic appeal and practical functionality to transform your daily rituals.

Our collections are designed for design-conscious homeowners who value both style and function. Consider:

• Your bathroom’s color scheme and style
• The practical needs of your household
• Quality materials that will stand up to daily use

For personalized recommendations, email our customer care team with details about your space and preferences.

We proudly serve design-conscious homeowners worldwide, excluding some Asian and remote regions. Our Austin-based team works with premium carriers to deliver international bathroom inspiration directly to your doorstep.

We offer two thoughtful shipping methods:

🚀 Standard Shipping: $12.95 flat rate via DHL or FedEx (10-15 days after dispatch)

🎁 Free Shipping: On orders over $50 via EMS (15-25 days after dispatch)

Both options include careful packaging and tracking information.

After our 1-2 business day quality verification process:

• Standard Shipping: 10-15 days after dispatch
• Free Shipping: 15-25 days after dispatch

You’ll receive tracking information as soon as your order begins its journey to your bathroom sanctuary.

We offer 15-day returns from the delivery date if any item doesn’t meet your expectations. Simply contact our customer care team at [email protected] to initiate the process.

To be eligible for return, items must be:

• In their original condition
• Unused with all tags attached
• In the original packaging

Some bathroom hardware items may have specific return requirements due to installation considerations.

We accept all major credit cards including Visa, MasterCard, and JCB, as well as PayPal for secure checkout.

Absolutely. We use industry-standard encryption to protect all transactions. For additional security, we recommend using PayPal which offers buyer protection.

While you can checkout as a guest, creating an account allows you to:

• Track your order history
• Save your shipping preferences
• Receive exclusive offers for bathroom essentials

Our Austin-based team is available via email at [email protected]. We typically respond within 24 hours.

Our physical address is:
513 Sundown Lane, Austin, US 78664

We combine thoughtful design with practical functionality to create bathroom essentials that transform daily rituals. Our customers trust us because we:

• Use premium packaging designed specifically for bathroom accessories
• Provide clear communication at every shipping milestone
• Offer competitive delivery times with exceptional value
• Support our products with knowledgeable customer service